It all starts here.

Who we are.

Join METCAD 9-1-1 as a Telecommunicator to make a real difference in Champaign County.  This fast-paced environment requires a calm and caring response to emergency and non-emergency calls, while dispatching vital assistance for local police and fire departments.  We are looking for staff to uphold our mission of “Public Safety through Quality Service.”  We value diversity and inclusion, encouraging applicants from all backgrounds. For public safety in Champaign County, it all starts HERE.

Open positions.

METCAD 9-1-1 is currently hiring for Entry Level & Experienced Telecommunicator I roles.

The position of Telecommunicator requires the special ability to work in a fast-paced, high-volume environment while providing a calm and caring response to calls for assistance.  In 2023, METCAD answered 284,741 calls including 108,929 emergency and 175,812 non-emergency calls and dispatched 134,486 of those calls to 31 police and/or fire departments in Champaign County.

Requirements for Experienced Telecommunicator I Role:
2+ years experience (full-time, continuous basis in multi-jurisdictional center, within last 5 years)
Completed training program in most recent center
Completed probationary period in most recent center
Earn $6,000 in hiring incentives!

Starting Salary At $26.70 Per Hour

The Benefits.

Salary and Leave

• Starting Salary: $26.70 per hour ($55,536 annually)
• 11 paid Holidays
• Personal leave: 24 hours
• Vacation and Sick leave accrual at 3.69 hours per pay period.
• Generous longevity pay based upon completed years of continuous employment.

Insurance and Incentives

Health insurance entry-level individual employee coverage cost of $56.83 per month for the 2024/2025 plan year; 50 percent paid health insurance for dependent coverage
• $2,500 residency incentive
• $20,000 term life insurance

Retirement and Financial Programs

Retirement benefits through Illinois Municipal Retirement Fund (pension) and Retirement Health Savings (RHS) program
• Access to credit union, deferred compensation 457 Plan, dental, and vision plans

In Action.

Apply Now